Welcome to the Firehouse Subs FAQ page! Whether you’re looking to participate in the Firehouse Subs Survey, join the Firehouse Rewards program, or learn about the exciting rewards you can earn, you’ve come to the right place.
We’ve compiled a comprehensive list of frequently asked questions to help guide you through every aspect of your Firehouse Subs experience. If you can’t find the answer you’re looking for, feel free to contact us, and we’ll be happy to assist!
Firehouselistens Survey FAQ
- Question: What is the Firehouse Subs Survey?
Answer: The Firehouse Subs Survey is a customer feedback program that allows you to share your thoughts about your dining experience at Firehouse Subs. By completing the survey, you not only help improve the restaurant’s services but also receive rewards such as a free medium drink and a chance to win $500 cash in the monthly sweepstakes.
- Question: How do I participate in the Firehouse Subs Survey?
Answer: Participating in the Firehouse Subs survey is easy! Just follow these steps:
- Visit the official survey site at firehouselistens.com.
- Select your preferred language (English or Spanish).
- Enter the 18 digit validation code and purchase amount from your receipt.
- Answer questions about your dining experience.
- Provide your contact details (name, address, phone, email, and birth year).
- Submit the survey and receive a 5 digit validation code for your free drink.
- Question: How do I redeem my reward after completing the Firehouse Subs Survey?
Answer: Once you’ve completed the survey and received your 5 digit validation code, you can redeem your free medium drink with the purchase of any sub or salad. The code is valid for two weeks, so make sure to redeem it during your next visit.
- Question: Can I take the Firehouse Subs survey more than once?
Answer: Yes, you can take the Firehouse Subs survey more than once, but only one entry per receipt and one entry per household per month are allowed. This means you can participate in the survey multiple times, as long as you have a new receipt for each submission.
- Question: Do I have to make a purchase to participate in the Firehouse Subs Survey?
Answer: No, a purchase is not required to participate in the survey. While a receipt is necessary for online entry, there is a mail in entry option that allows you to enter the sweepstakes without making a purchase. Simply follow the instructions on the survey page for the mail-in entry.
- Question: How do I know if I’ve won the $500 sweepstakes?
Answer: If you’re selected as one of the winners in the Firehouse Subs monthly sweepstakes, you will be notified by email or phone. Make sure to provide accurate contact information when completing the survey so you don’t miss out on your prize.
- Question: Why is Quebec excluded from the Firehouse Subs Survey?
Answer: Due to local sweepstakes regulations, residents of Quebec are excluded from participating in the Firehouse Subs survey sweepstakes. However, they can still complete the survey and provide feedback, though they will not be eligible for the $500 cash prize.
- Question: What is Firehouse Rewards?
Answer: Firehouse Rewards is a loyalty program that allows you to earn points with every purchase at Firehouse Subs. As a member, you’ll receive exclusive rewards like free food and special offers. Signing up is quick and easy, and it’s completely free.
- Question: How do I sign up for Firehouse Rewards?
Answer: You can sign up for Firehouse Rewards either online or in store:
- Online: Visit the Firehouse Rewards Sign Up Page on the Firehouse Subs website and enter your details.
- In Store: Ask any Firehouse Subs employee to sign you up for the rewards program during your visit.
Once you’re signed up, you can start earning points on every purchase you make at Firehouse Subs.
- Question: How do I earn points with Firehouse Rewards?
Answer: You’ll earn points with every purchase you make at Firehouse Subs when you provide your Firehouse Rewards membership at checkout. For every dollar you spend, you’ll earn points that can be redeemed for free food and other rewards.
- Question: What rewards can I redeem with Firehouse Rewards points?
Answer: As a member of Firehouse Rewards, you can redeem your points for a variety of free food items, such as:
- Free medium drink
- Free sub
- Other menu items depending on the points you’ve accumulated
The more you visit Firehouse Subs, the more rewards you’ll unlock!
- Question: Do I get a free birthday reward with Firehouse Rewards?
Answer: Yes! When you sign up for Firehouse Rewards, you’ll receive a free medium sub on your birthday, with any purchase. This reward is available to you every year, as long as you’re a Firehouse Rewards member.
- Question: How do I redeem my Firehouse Rewards birthday sub?
Answer: To redeem your free birthday sub:
- Sign up for Firehouse Rewards and provide your birthday details.
- On your birthday, you’ll receive an email or text message with your birthday sub reward.
- Visit any Firehouse Subs location and redeem your reward with the purchase of any other item.
- Question: Can I combine Firehouse Rewards with other promotions or coupons?
Answer: Firehouse Rewards cannot always be combined with other promotions, discounts, or coupons. However, some offers may be stackable, so it’s always worth asking at the counter or checking the terms and conditions for each promotion.
- Question: How do I check my Firehouse Rewards points balance?
Answer: To check your Firehouse Rewards points balance, simply log into your Firehouse Rewards account online or ask a Firehouse Subs employee to check your points for you during your next visit.
- Question: Is Firehouse Rewards available in all locations?
Answer: Yes, Firehouse Rewards is available at all participating Firehouse Subs locations. To confirm if your local Firehouse Subs participates in the rewards program, ask an employee or visit the Firehouse Rewards page on the Firehouse Subs website.
Conclusion: Make the Most of Your Firehouse Subs Experience
Firehouse Subs has created an outstanding way for customers to get involved, share their feedback, and enjoy great rewards in return. Whether you’re participating in the Firehouse Subs Survey to help improve the restaurant or signing up for Firehouse Rewards to earn free food and exclusive offers, there are plenty of opportunities to benefit.
By taking just a few minutes to complete the survey, you can enjoy immediate rewards like a free drink and a chance to win $500 cash in the monthly sweepstakes. Plus, with the Firehouse Rewards program, you can rack up points for every purchase, receive a free birthday sub, and unlock even more benefits with each visit