Contact Us

Welcome to the official support center of firehouselistens.icu, your trusted destination for taking part in the Firehouse Subs Guest Satisfaction Survey.

We truly value your feedback and are committed to supporting you throughout your survey experience. If you encounter any issues or have questions while completing the Firehouse Subs survey, our dedicated support team is here to help.

How Can We Assist You?

Whether you’re having trouble entering your receipt code, facing difficulties accessing the Firehouse Listens survey page, or need clarification about survey eligibility and rewards, our support team is ready to guide you with quick and accurate assistance.

Email Support

You can reach us anytime at:
support@firehouselistensupport.com

Our team aims to respond to all email inquiries within 24 hours.

Customer Service Hours (EST)

DaySupport Hours
Monday–Friday8:00 AM – 10:00 PM
Saturday–Sunday9:00 AM – 6:00 PM

Feel free to contact us during these hours for real-time support.

Survey Help

To begin your survey, visit:
www.firehouselistens.com

Follow the on-screen instructions and enter the required receipt details. After completing the survey successfully, you will be entered into the official Firehouse Subs sweepstakes for exciting rewards.